Thursday, June 17, 2010

Never Let Them See You Cry

About half an hour ago I had the second breakdown of my lifeS that originated in an elevator. (The first of which occurred when I was trapped inside an elevator alone in Maryland...another story for another time.) Today, I got out of my co-worker's car, rushed into my building, smiled weakly at the cute guy at the front desk who always buzzes me in instead of making me use my keys, got in the elevator, and literally fell back against the wall as all the fight went out of me and the front I'd been putting up for the last few hours of my (TWELVE FUCKING HOUR) workday fell to pieces.
So the founder and CEO of my company picked me up for work this morning, which kind of made me feel like she valued my presence enough to personally ensure that I safely got to this morning's 8:00 meeting at one of our partner schools, but my value in terms of human capital evidently ended there (i.e. in my head) today for both her and my supervisor. As soon as we got there, suddenly I was just the person to carry things and set things up and pass things out and collect them. (They sent me over to the group they weren't leading to "observe" and I actually kind of supervised and facilitated a little bit...but shhh don't tell them. I'll be slapped on the wrist or something.) I was that person at our 11:30 meeting at another partner school as well, but these strategic planning sessions are really kind of just selling our company to teachers (who are pretty reluctant as they end their school years and have summer on the brain), so I can see how that would really be a job for just the founder/CEO and my supervisor, the director of our summer program for teachers and administrators. What I don't understand is why I need to be present at these sessions if I'm not doing anything productive...but that's not even my issue. 
My issue stems from what happened when we got back to the office. Since I'd been out and about accompanying the two of them to four meetings in the previous 24 hours, I had about 30 unread emails and two missed phone calls and just...a lot of shit of my own to handle. Then my supervisor laid a bunch of shit in my lap with total disregard for the fact that I have projects of my own that she's unrelated to entirely that I needed to work on--granted, what she needed me to do had a more immediate need, but still...I hate the way she says "we" need to do this and "we" need to do that when she really means me--and then kept making it seem like it was my fault we were running around til the last second trying to get stuff done. Like, I'm sorry I didn't have the powerpoints printed, but you didn't even have them finalized til 25 minutes before the meeting was supposed to start, at which time I was outside carrying in all the food from the caterer.  God. 
But again, this is just setting the stage...my real problem happened at the facilitator's meeting. After she made me literally run through the hallways of Manley high school like a crazy woman in my heels getting everything ready, my supervisor made me leave during introductions to go get more soda so I didn't even get to introduce myself to the group. After a whole day of print these, copy these, put folders together, go put tape in the hallway for the Icebreaker Activity, go around and collect the journals, go to the cafeteria to put ice in the cooler to chill the drinks, go go go go go I felt like such a "gopher". (Go-for this, go-for that. Gopher.) I felt like there could be a machine that did for them the things I'd done all day, and that is not what they told me this internship would be. In fact, it is what they vehemently swore this internship would not be. I was told I would be a trusted and valued member of a core team, with real responsibilities that would have a lasting impact on this company...
...And what finally pushed me over the edge into the massive sobfest I had earlier and the angry rant I'm writing now proved to me that there's a chance I may never actually become a valued member of this team, because my supervisor basically told me today that my opinions are not worthy of being heard. This isn't the first time she's said this, but before it was my first day and she phrased it as if it was just too early for me to speak up in important meetings because I wasn't yet familiar with what was going on, which at the time was entirely true so I didn't question it. But today...
So the founder/CEO asked the group for ideas regarding items that would universally help the facilitators of the school team planning sessions at this giant teacher's conference I'm working to plan, a toolkit of sorts that we could equip each facilitator with relating to the school they're working with to help them get in the zone. People were tossing out ideas back and forth, and being ever so careful not to step on anyone's toes by talking over them, I raised a finger and opened my mouth, waiting for a lull in the conversation to put forth my idea. After having attended and taken notes on every single strategic planning session with the school teams over the course of the last three weeks, I'd developed a pretty good idea of what each school team is looking for during the conference and what programs they have that are and aren't working, as well as the specific areas in which they need the most help. I'd say, in fact, that it is part of my JOB to know these things about these schools...or so I have been led to believe. 
I had a really great idea. A lot of the schools we'd been in over the past few weeks had mentioned how difficult it is to coordinate among the various different programs and committees and organizations that work within each school, despite the fact that they're all supposedly working towards the same goals. Even in the group discussion I'd (secretly) helped to facilitate that morning, the principal of the school we were in kept dismissing goals the teachers wanted to meet as the responsibility of so-and-so-other-group, highlighting the lack of both communication and positive reinforcement between these groups. So I thought that one tool that would be great for facilitators would be a list of the other various groups and programs that exist within the school they're working with, complete with a description of the specific ways in which those groups can assist in the meeting of the school team's goals and the contact information for the leader of each group. And just as I was about to say this...
...my supervisor shot me a look of death and shook her head, 'No,' silently telling me I was not allowed to speak. That it was an inappropriate time for my opinions to be expressed. That my contributions were so entirely devalued in this situation that I might as well save my breath. And I must have given her a look like wtf do you mean no, woman? because she pantomimed writing something, so I wrote down my idea and passed it across the table to her. She wrote back that that was something we should include...and yet I hadn't been allowed to say it. The hierarchy within a corporation that swears up and down that it abhors "adultism" and exalts the expression and incorporation of "youth voice" would not allow me, the youngest person in the room with the freshest eyes on the situations at hand, speak my mind, regardless of how credible my ideas were. That's not only hypocritical, in the context of the work my company tries to do, it's just plain wrong.
And THEN. About five minutes later, the woman sitting to my right speaks up and says, Hey, wouldn't it be nice if we could  get a list of all the other things going on within our schools that relates to Student Development? And a woman on the other side of the room agrees that that's a great idea, and a guy says that it would be a lot of work but could we include blurbs, and our CEO raves about how great an idea that is and it is all I can do to hold my jaw from dropping to the floor. That was my idea first! And I knew it was a great idea, and my supervisor knew it was a great idea, and I'm supposed to be the valued team-member Princeton intern who is respected and appreciated, but I was silenced and those other people got credit for my idea. I could have been the one getting cool points with the CEO. This could have been my chance to prove that Hey look, I belong at this table. Because I do, and they told me I would. But my supervisor's actions today made me feel like I didn't belong at the table, and if I can't belong at the table, then their whole spheel about student involvement and youth voice and bringing high school kids to the table is a total and complete load of bullshit. 
I sat there through the rest of the meeting silently fuming and controlling my desire to walk out and never look back. And as the meeting was wrapping up, my supervisor whispered to me asking me to start cleaning up the food and taking everything back down to the office...back to my role of gopher/maid/my-supervisor's-personal-bitch...
I want to remind them that this is not what I signed up for. I want to take the internship description they wrote out and gave me and staple it to their foreheads. I want to say HEY LOOK, YOU ASKED ME TO COME HERE, SO ACT LIKE I MATTER, KTHNX. I want to play the Princeton card, and the in-less-years-than-there-are-fingers-on-my-hand-my-credentials-will-be-higher-than-yours-ever-will card. I want to feel like I have some merit...they didn't hire me because I was some little wimp who would lie down and take whatever people deigned to throw me--anybody who has ever met me knows I ain't down with shit like that. They didn't hire me because I begged and pleaded for their sympathy; I had other offers I turned down to come here. I want to tell them that I won't stand for this, but I signed a contract so I don't think I'm allowed to leave...and what force do I have if all I can make is empty threats? But I don't like this. I don't like this at all, and unless I get a dramatic apology tomorrow (which I highly doubt), then I don't know if I can continue to have faith in my own company. And once you lose that...then what's the point? I'm too young to hate what I do!

2 comments:

  1. you sound like someone who is used to having everything they touch turn to gold...you need a heavy dose of reality. the fact of the matter is, in the workplace, you can expect to get shit on, especially as an intern. i'm surprised you went into this as optimistic as you did. companies may promise things about internships, but really, and intern exists to do the grunt work that a more highly paid staff member deigns (or refuses entirely) to do.

    i understand that you go to princeton and you see yourself as a smart and confident woman, but you need to accept the fact that in the real world that logic has little place in corporate bureaucracy. and get a grip. what really did you expect out of this internship? i promise you that any other internship at any other company would be bitch work as well (this is from personal experience). get some resolve and take your lumps and thank your lucky stars you were able to secure an internship at all in this job market.

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  2. I'm sorry, Maya. I guess you shouldn't really be surprised about the grunt work (I think Anon has a point (despite them being a complete asshole about it) about them saying they won't act that way, but then they do), but the fact that your supervisor is acting like you have no valuable opinion- in an environment where practically any opinion should be valued- is insane. Don't be mad that the other person got credit for your idea first, be mad that your supervisor is a bitch with a capital B. Maybe you should ask her why she silenced you when she knows you've been attending these meetings and actually know what you're talking about; she can't fire you, so whats the worst that can happen?

    Sorry this isn't what you expected, but you go to Princeton, so you can handle an overload like this. Do work, girl!

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